HSBC is an established high-street bank that offers a range of products and services to customers, including personal loans. Find out about the features of a loan from HSBC.
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HSBC loans are available to HSBC account holders, as well as non-customers. You can apply to borrow between £1,000 and £25,000 or, if you have an HSBC Premier Account, up to £50,000.
The features of the loan are largely the same whether you’re already a customer, except when it comes to application times.
The entire process could only take a matter of minutes for existing HSBC current account holders. But non-customers could be waiting more than a week to get a decision on their application and, if approved, get the money paid into their account.
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HSBC Personal Loan
3.5 Available TermsRepresentative Example
Representative APR 6.6%. Based on a loan of £10,000 over 60 months at an interest rate of 6.6% p.a. (fixed). Monthly repayments of £195.23. Total amount payable £11,713.96. Maximum APR 22.9%.
The pros and cons featured here are chosen by us based on a combination of our expert opinions from our research of the personal loans market and an exclusive survey of UK consumers conducted on behalf of NerdWallet UK in February 2023 to identify the features of personal loans that people feel are most important. They are unlikely to be the only product features and restrictions that you should consider. Pros and cons are subjective and you should align them to your own personal circumstances. Information was correct at the time of publication but may have changed since.
HSBC is a well-known high-street bank. It was established in Hong Kong in 1865, and it opened an office in London in the same year. It is now one of the largest banks in the UK and the world.
You can apply for a loan from HSBC whether you have an account with the bank or not. While the amount you can borrow is the same for standard HSBC customers and non-customers, the time it takes to apply can vary significantly.
If you’re an HSBC current account customer, you could apply and get the loan in your account within a few minutes.
However, if you don’t have an HSBC account, the process can take much longer. You could be waiting up to five working days to find out if HSBC can offer you a loan, then a further three working days before you receive the money.
| Amount borrowable | £1,000 to £25,000 (up to £50,000 for HSBC Premier customers) |
| Term length | One to eight years |
| Time to get a decision | Two to five working days (instant for existing HSBC current account customers) |
| Time to receive funds once approved | Three working days (instant for HSBC current account customers) |
| Need to have an account with the provider | No |
| Customer support | Phone, branch, live chat (if using the app or online banking), social media |
If you have an HSBC current account, you could get an instant decision on your loan application. And if approved, you could also get the money in your account straight after you’ve signed the loan agreement.
Unlike some lenders, HSBC allows you to apply for a joint loan. Taking out a joint loan with someone else could improve your chances of approval if they have a higher income or better credit score, and lets you share the cost of the loan. But if you take out a joint loan, you are both equally responsible for making payments and your credit files will be linked.
If you don’t have an HSBC current account, you may need to wait two to five working days to get a decision on your loan application. This is longer than many other lenders. If approved, it could take up to three working days to actually receive the money.
Unless you have an HSBC Premier Account, the maximum you can borrow is £25,000. Several other lenders may allow you to borrow more than this, so they may be a more suitable option if you need a larger loan.
HSBC offers unsecured loans of £1,000 to £25,000 to both HSBC customers and non-customers. You can repay the loan over a term of one to five years for loans under £15,000, or one to eight years for loans over £15,000.
If you have an HSBC Premier Account, you may be able to borrow up to £50,000. But you should still only ever borrow the amount you need, as taking out a larger loan means you would pay more interest overall.
Because these loans are unsecured, you don’t need to put forward an asset, such as your house, to act as collateral.
You can use the loan to cover a range of costs, including emergency expenses and repairs, a new car, or a special occasion, for example.
HSBC offers joint loans if you want to apply with a friend or family member.
If you take out a joint loan with someone, your credit files will be linked and you’ll both be jointly responsible for paying back the loan. Any missed payments will affect both of your credit scores.
To get a joint loan from HSBC, you may have to visit a branch or apply over the phone.
For HSBC to consider your application, you need to meet the following criteria as a minimum:
HSBC will look at your income, expenses, employment status and other relevant information to work out if you can afford to repay a loan. It will also run a credit check which will be recorded on your credit history.
The features of an HSBC loan are typical of many other personal loans.
To repay your loan, HSBC will take payments from your chosen account by direct debit. This is a fixed sum each month.
Your first repayment will go out one month after you receive the loan in your account.
After your first payment, you can ask HSBC to change the date of your repayments if a different day works better for you. But you can only change this twice in a 12-month period, so it’s worth thinking carefully before requesting a change.
HSBC says that changing your payment date won’t affect the amount of interest you pay, but this may not be the case with other lenders so it’s always worth checking.
HSBC allows you to make overpayments on your loan without charging any penalty fees. This can help you to pay off your loan quicker and cut the amount of interest you pay in total.
However, you should always double-check your loan agreement to see if there are any limits on the amount you can overpay.
To save money on interest, you may want to pay off your loan early if you can afford to do so.
HSBC won’t charge any penalty fees but, like many other lenders, it will charge you 28 days’ worth of interest, starting from the day after you request to repay the loan, plus an additional month.
To pay off your loan before the end of the term, you can contact HSBC by phone, in writing or by visiting a branch. HSBC will give you a settlement figure, including the interest charges, which you need to pay to clear your debt.
Even with the interest charges, paying off your loan early means you should pay less interest in total than if you continue making your payments as usual.
Subject to checks and affordability assessments, you may be able to borrow more from HSBC on top of your existing loan.
Applying to borrow more will involve a new credit check, which will appear on your credit score.
If approved, HSBC will automatically combine your existing loan with the new loan so you just have one monthly payment. The interest rate and repayment term on the new loan may be different to your existing loan, so you could find you end up paying more in interest if you go ahead with this option.
You could also choose to keep the extra amount you borrow as a separate loan. This means the terms of your original loan agreement stay the same, but you would have two monthly repayments to pay off both loans separately.
If you need help with your loan, you can contact HSBC in a number of ways.
As HSBC is a high street bank with branches across the UK, you can visit a branch to talk to a member of staff in person.
Alternatively, you can get in touch by phone, and if you use online banking or HSBC’s app, you can speak to someone from its customer support team over live chat. You can also ask a query on social media, but you won’t be able to discuss specific details about your individual agreement.
HSBC has a ‘poor’ rating on Trustpilot from over 9,000 reviews.
It’s worth remembering that these ratings are for HSBC’s services as a whole, and not just based on the experiences of its loan customers.
The independent review site Fairer Finance can offer a rating specifically on HSBC’s personal loans. HSBC has a Fairer Finance customer experience rating of 63%, which puts it in the bottom half of the lenders it assesses.
This information is correct as of 4 September 2024.
If you’re an HSBC customer, you can apply for a loan through your online banking or mobile app. Non-customers can apply online.
To start with, you’ll need to provide HSBC with some details about you and your financial situation. HSBC will run a soft credit check that won’t affect your credit score and use that information to decide how likely you are to be accepted for a loan.
If you choose to formally apply for a loan from HSBC, it will run some final checks, including a hard credit check. This will be recorded on your credit report and could affect your score.
When you apply for a loan, HSBC will need to know details such as:
You also need to say how much you want to borrow, the term you want to make repayments over, and what you plan to use the money for.
For HSBC customers, you should find out if you qualify for a loan instantly. Then, once you sign the loan agreement, the money should be transferred to your account immediately.
The process takes longer if you’re not an HSBC customer. It could take between two and five working days to find out if you’re eligible for a loan from HSBC. If approved, you may need to wait a further three working days for the money to arrive in your account.
Whether it’s hard to get accepted for a loan from HSBC will depend on your credit history and overall financial situation. You need to meet the minimum requirements set by HSBC to be considered for a loan, but this won’t guarantee that you will be approved. The better your credit score and financial circumstances, the more likely you are to get an HSBC loan.
How long does it take HSBC to approve a loan?HSBC could approve a loan application instantly if you’re an HSBC customer. If you don’t have an HSBC account, it could take HSBC two to five working days to approve your application.
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Rhiannon has been writing about personal finance for over three years, specialising in energy, motoring, credit cards and lending. After graduating from the University of Cambridge with a degree in…
Sam is a lead writer in the consumer team at NerdWallet UK. He’s got over a decade of experience in financial services, starting out in customer service at a loans…
